Rick's leadership expertise focuses on effectively guiding organizations toward the successful realization of their objectives. From transformation strategy to delivery at scale, product operating models and agentic AI.
Dr. of Business Administration DBA · MBA · SA · A-CSM
Transformation · Delivery · Product · AI
Work with Rick
Short-term engagements, fractional leadership, and workshop intensives. Pittsburgh-based, remote-friendly.
Out now on Amazon®
More Clarity, Less Noise
by Rick Pollick
Two volumes — writings on mindset, people, process, product, data, and AI.
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Latest writing
For a decade we optimized mean time to resolve. Now agentic AI detects and remediates in seconds, so the real constraint in incident response is comprehension. Here is why delivery teams need a new metric, mean time to understand, and an operating model built around it.
The production-gap episode of Valuestream. Most enterprise AI pilots don't fail on the model; they stall in the delivery and operating work between a dazzling demo and a system that survives production. The four layers of the gap: verification, evaluation, operability, and ownership, plus the one stalled pilot you can move this week.
AI made your team ship code faster; the 2025 DORA data shows it also made delivery less stable. Progressive delivery gives AI-era teams a control plane of canary releases, feature flags, and automated rollback wired to your error budget, so you ship fast without shipping chaos to production.
Agentic coding tools made writing code nearly free, but every change still has to pass through one serialized gate to reach production. This is a practical guide to treating the merge queue as the real critical path, sizing it, and keeping green main from becoming your delivery ceiling.
Sam Altman declared we have crossed the event horizon into the singularity. Dario Amodei expects Nobel-caliber AI by 2027. $690 billion in AI infrastructure spending is committed for 2026 alone. Here is what the AGI declarations, the rhetoric shifts, and the capital flows actually mean for leaders building products and running delivery programs right now.
Most enterprise AI pilots do not fail on the model; they fail in the production gap, the delivery and operating work between a working demo and a system that survives reality. Here is the last-mile discipline that moves an AI pilot into production, and why roughly 95% never make it.
Apps
Built to make delivery, operations, and everyday life a little less boring.
Ezra
Design custom QR codes and get deep analytics — cheap.
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Football FantasyIQ
A full platform for fantasy-football insight — trends, projections, matchup intelligence, powered by the Sleeper API.
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AltaClario
Modern agile analytics for Jira & Azure DevOps — burndown, velocity, capacity, and release health in one workspace.
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Overtone
Records all audio input and output with free transcription, summaries, and sharing — Mac and Windows today, iOS and Android coming.
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ShadoWatchr
Mac threat assessments and active defense in one place.
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PlacePin
Record where you've been, build custom lists, and share with friends — with AI to surface insight on each place, plan trips, and keep everything organized.
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Episode 4 — Live
Where value actually flows.
Episode 4: The Demo Isn't the Deliverable. The production-gap episode. Most enterprise AI pilots don't fail on the model. They stall in the delivery and operating work between a demo that dazzles and a system that survives production. The four layers of the gap, verification, evaluation, operability, and ownership, plus the one stalled pilot you can move this week. 23 minutes.
What people say
“Rick is dynamic, thoughtful, energetic, inventive, inspirational, articulate, consultative, and driven. He excels at breaking down complex challenges, driving transformation, and building team capability through innovative problem-solving.”
Mark Wuslich — Colleague - Product Manager & Scrum Master — UPMC Enterprises
Elsewhere
Select Technical Projects
Open-source code and experiments on GitHub.
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Linktree
Everywhere else to find Rick.
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Pittsburgh Technology Council
Regional tech community and programming.
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ProductTank Pittsburgh
Pittsburgh's product community — meetups, talks, and demos for PMs and product-minded folks.
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#PittAgile Meetup
Pittsburgh's local agile practitioner community.
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Portfolio Video
A short walkthrough of delivery leadership work.
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Get in touch
Advisory, fractional leadership, AI strategy, or just a coffee chat. Book a 30-minute slot, drop an email, or grab the resume.
